General

Everyone under the age of 18 must have the approval of their parents / guardians to order from Kajsa Cramer Home. All products remain Kajsa Cramer Home property until full payment has been made. We reserve the right for any printing errors on the website. Due to the digital format of photographs, we cannot guarantee that the images accurately reflect the actual products. All prices include 25% VAT. For orders from countries outside the EU, the sum includes paying Swedish VAT. Local VAT and import duties may need to be paid in your own country if applicable.

Payment

You can pay with PayPal, Visa, American Express or MasterCard and Klarna For card payments no fee is charged.

Delivery time

Orders within Sweden usually take 3-5 working days to arrive, orders outside Sweden take about 4-8 working days. We reserve the right to place the order for final sale. If only some of the products from your order are in stock, we will inform you and send these products. Full refund if you wish to cancel the order before delivery. Make sure the contact details are correct. If an order is returned due to incorrect contact information, the customer is responsible for any additional shipping payments.


Transmission

Shipping within Sweden costs SEK 65, orders over SEK 1000 free shipping.
Orders within Europe have a delivery charge of SEK 165, and for international orders it is SEK 380. We ship via Posten, Schenker, UPS or DHL. You will receive information via a text message or email when your package has arrived. International orders are shipped via UPS or DHL.

Returns and exchanges

You have the right to return orders within 14 days of receipt of the order, given that the products are unused and in original condition, prints do not apply. If you wish to return or exchange an order, you are responsible for any delivery costs. Unpacked package that comes back to us in return we charge a fee of 200sec. This amount plus shipping cost is deducted from your purchase and deposited into your account. If the sum of the product is less, an invoice will be sent to you at the difference where you have 14 days to pay. If you have canceled your purchase, you must collect your item and then return it to us.

Full refund if the product we sent to you is incorrect, damaged or wrong product, including shipping cost. We follow the recommendations of consumers and consumers. You have 14 days right of return from the time you collected your item. If you would like to return something, please contact us at kajsa@kajsacramer.se and we will help you. Please note that it is your responsibility to return the product to us.